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IT SUPPORT SERVICE PACKAGES

Hour Based

Starter

RM300

Support Hours: 3 hours
Validity: 6 months
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Bonus Tokens (Member)

  • 5 tokens

Business

RM800

Support Hours: 10 hours
Validity: 12 months
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Bonus Tokens (Member)

  • 10 tokens

+1 token (first-time only)

Premium

RM1,500

Support Hours: 20 hours
Validity: 12 months
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Bonus Tokens (Member)

  • 15 tokens

+2 tokens (on upgrade from token)

Extension

RM100

Extend validity
Validity: +6 months
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Bonus Tokens (Member)

Valid for expired token holders

Bonus Token System

  • 1 bonus token for first-time Business/Premium buyers
  • 2 bonus tokens when upgrading to Annual Plan from token
  • 2 tokens per confirmed client referral
  • Renew Business/Premium within 7 days = +2 bonus tokens

Token Usage Chart

*Response time: within 36 hours